What’s Not Working

How does your website or mobile app compare to competitors? Are you effectively engaging your target audience? Are you generating the traffic and conversions you want?

Our expert team in Texas will perform a user experience or UX audit for your website or mobile app to analyze how users engage with your website or mobile app to find out what’s working and what’s not.

What’s Not Working

How does your website or mobile app compare to competitors? Are you effectively engaging your target audience? Are you generating the traffic and conversions you want?

Our expert team in Texas will perform a user experience or UX audit for your website or mobile app to analyze how users engage with your website or mobile app to find out what’s working and what’s not.

What is a UX Audit?

A User Experience or User Interface (UX/UI) audit can offer valuable insight into product performance and customer behavior. An audit will analyze the following components of your product and suggest areas for improvement:

  • Conversion
    Rates
  • User
    Friendly
  • Sales
    Data
  • User
    Feedback
  • Stakeholder
    Feedback
  • Ease of
    Navigation
  • Bounce
    Rates
  • User Needs User Preferences Optimizing Usability

The Process

Our audit process takes a detailed look at various metrics to determine your website or mobile app users’ needs and preferences. Our comprehensive analysis exposes weak spots, diagnoses usability issues, and recommends strategies for optimizing visibility and customer satisfaction. You will come away from the process with actionable recommendations for improving your website.

The Deliverables

Project Assessments

An overview of the digital product and its strengths and weaknesses

User Research

Surveys, interviews, and other research of your target emographics

Competitor Research

A comparison of your product to related products and industry standards

Architecture Analysis

An evalution of site structure and navigation

UX Audit FAQs

Who do we work with?
We specialize in comprehensive user experience/user journey audits for small businesses and corporations, startups, e-commerce, and software-as-a-service companies. Our experts have conducted qualitative and quantitative research to develop the most effective methodology for analyzing these types of enterprises.
What does a user experience audit include?

Your UX Design (UX, UXD, UED or XD) Process will include a:

  • Project strategist, who works with you to understand goals and priorities
  • UX analyst, focused on user experience requirements
  • UX researcher, who researches your customers’ needs
  • UX architect, to oversee the consistency and feasibility of the project as a whole
  • UX designer, who creates illustrations and artwork for your product
When is the right time to initiate an audit?
It is never too early—or too late—to initiate this process to increase sales opportunities and improve engagement with your target audience. Whether you are a startup looking to develop your product or a small business with an existing brand, we can recommend changes to make your user experience more enjoyable, relevant and effective.
How long will a user experience audit take?
Our UX audits typically take 2-4 weeks. We understand that small-scale and large-scale companies have different priorities and resources, so we tailor our approach to fit your company’s needs.

What our clients have to say

"ATX Web Designs is amazing to work with. They did a fantastic job updating the look of our website and we receive so many compliments. They are attentive and very easy to work with. I highly recommend them."

Stacey A., Marketing Director

Vista360Health

"I cannot speak highly enough about working with ATX Web Designs. From the initial call with Daniel, I felt comfortable trusting the complete redesign of our site with his team."

Kennedy Hull, President

Hardman Signs

"Top notch services; very professional. We bid our project around town (Austin) and ATX was impressively responsive. The entire process brought me back as a repeat customer. Worth your time. 5-stars."

Charles Bollfrass, President

Fathom Tanks